Privacy Policy for Surface Ink, LLC
At Surface Ink, we respect the privacy of our customers and are committed to protecting their personal information. This privacy policy explains how we collect, use, and disclose personal information that we receive from customers, website visitors, and other individuals.
Information We Collect
We may collect the following types of personal information:
- Contact information, such as name, email address, phone number, and mailing address;
- Payment information, such as credit card number and billing address;
- Order information, such as details about the products or services you purchase from us;
- Communications that you send to us, such as emails or messages through our website;
- Information about your use of our website, such as your IP address, browser type, and operating system.
- Information shared with our scheduling service, Calendly.
We may also collect non-personal information, such as website usage statistics and demographic information, to help us improve our website and services.
Use of Information
We may use the personal information we collect for the following purposes:
- To process and fulfill your orders for our products and services;
- To communicate with you about your orders, including order confirmations and updates;
- To respond to your inquiries and customer service requests;
- To improve our website and services;
- To prevent and detect fraud and other illegal activities;
- To comply with legal requirements and enforce our policies.
Disclosure of Information
We may share your personal information with third-party service providers who assist us with our business operations, such as payment processors, shipping companies, and marketing partners. We require these service providers to protect your personal information and use it only for the purposes for which we have engaged them.
We may also disclose your personal information if we believe it is necessary to comply with a legal obligation or to protect our rights or the safety of our users.
We will not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.
Security
We take reasonable measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the security of your personal information.
Cookies and Other Tracking Technologies
We use cookies and similar technologies to track user activity on our website and to personalize your experience. You can control cookies through your browser settings, but disabling cookies may limit your ability to use some features of our website, including booking consultations through our Calendly service provider.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.
Changes to this Privacy Policy
We may update this privacy policy from time to time. We will post any changes on our website and, if the changes are significant, we may notify you by email or through a notice on our website.
Contact Us
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at (541) 203-0149.
